{"id":876,"date":"2021-08-27T13:07:01","date_gmt":"2021-08-27T13:07:01","guid":{"rendered":"https:\/\/isquaredemo.com\/MLT\/scomo\/the-4-themes-for-cqcs-2021-strategy-what-do-they-mean-for-you-as-a-provider\/"},"modified":"2025-06-27T12:55:41","modified_gmt":"2025-06-27T12:55:41","slug":"the-4-themes-for-cqcs-2021-strategy-what-do-they-mean-for-you-as-a-provider","status":"publish","type":"post","link":"https:\/\/isquaredemo.com\/MLT\/scomo\/the-4-themes-for-cqcs-2021-strategy-what-do-they-mean-for-you-as-a-provider\/","title":{"rendered":"The 4 Themes for CQCs 2021 Strategy \u2013 What do They Mean for You as a Provider?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"876\" class=\"elementor elementor-876\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-693932d4 e-flex e-con-boxed e-con e-parent\" data-id=\"693932d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd57ba8 elementor-widget elementor-widget-text-editor\" data-id=\"1fd57ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">CQC\u2019s executive directors had a busier than usual 2020, for obvious reasons. The COVID-19 pandemic forced the regulator to stop in its tracks: inspections ceased, staff scrambled to work remotely, enforcement actions and registration decisions slowed dramatically.<\/p>\n\n<p class=\"wp-block-paragraph\">Driven by the changes imposed by COVID-19, CQC unveiled a set of emerging themes to direct its regulatory approach for 2021 and beyond. This guide will help you understand the thinking behind their new approach and discuss what you can do to adapt to CQC\u2019s new, ambitious approach.<\/p>\n\n<h2 class=\"wp-block-heading\">1. People and Communities<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>In an effort to fulfil their aim of \u2018listening and acting\u2019, the CQC is keen to ensure that the way it regulates is informed by what people want from providers rather than by what providers wish to deliver. To support this, CQC is seeking ways to enhance how it obtains and acts on feedback from people who use health and care services. This is likely to mean that inspectors will seek evidence that providers have good systems and practices in place to obtain frequent and meaningful feedback from clients and others.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">What this means for you<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">2. Smarter Regulation<\/h2>\n\n<p class=\"wp-block-paragraph\">CQC\u2019s second theme emphasises the regulator\u2019s desire to use data, IT and provider information in innovative ways. It aspires to be more flexible and dynamic in how it registers, monitors, inspects and supports providers. At the same time, CQC refers repeatedly to its aim to reach decisions that are both consistent across its different regional and sectoral teams and proportionate to the circumstances of the provider in question.<\/p>\n\n<p class=\"wp-block-paragraph\">The regulator anticipates that its \u2018smart\u2019 approach to inspecting and rating providers will make it less reliant on scheduled, all-inclusive, on-site inspection visits. Its provider ratings would be \u2018updated more often\u2019 and better reflect people\u2019s feedback and their experience of the care, not only the quality of care observed at inspection. IT would play a central role in CQC\u2019s evolving approach, with an emphasis on making the most of artificial intelligence and data science to monitor, analyse and interpret data. Findings would be used by CQC to better target its resources and to better identify which providers to inspect, when and how to inspect and the issues to focus on. It would also inform how to rate providers. The aim is to replace lengthy inspection reports with ones that are more relevant and informative to people.<\/p>\n\n<h3 class=\"wp-block-heading\">What this means for you<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">3. Safety Regulation<\/h2>\n\n<p class=\"wp-block-paragraph\">The strategy stresses that the provision of safe care starts with CQC\u2019s registration function which will focus on whether providers have a \u2018culture of learning and improving\u2019. CQC\u2019s vision is to achieve an attitude and approach amongst providers and stakeholders that strives for \u2018zero avoidable harm\u2019. The regulator aspires to be more proactive to protect people from harm before it happens.<\/p>\n\n<h3 class=\"wp-block-heading\">What this means for you<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">4. Accelerating Improvement<\/h2>\n\n<p class=\"wp-block-paragraph\">CQC lays out ambitious aims to establish an \u2018improvement alliance\u2019 with the aims of spotlighting areas for improvement and providing support to services when needed. The regulator is keen to take the lead in driving and facilitating improvement. This would involve CQC providing consistent, nationwide support to providers to facilitate services raising their standards and moving out of \u2018special measures\u2019.<\/p>\n\n<h3 class=\"wp-block-heading\">What this means for you<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Final Thoughts<\/h2>\n\n<p class=\"wp-block-paragraph\">CQCs new themes are undoubtedly bold and ambitious. However, with careful planning, you should be able to adapt and flourish in this new regulatory regime.<\/p>\n\n<p class=\"wp-block-paragraph\">For further guidance, please\u00a0contact me via phone (<a href=\"tel:07729%20421836\">07729 421836<\/a>) or email (<a href=\"mailto:errol.archer@scomo.com\">errol.archer@scomo.com<\/a>).<\/p>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\"><em>Errol Archer, Scott-Moncrieff &amp; Associates.<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><em>Consultant Solicitor Advocate &#8211; Health &amp; Social Care Law<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 CQC\u2019s executive directors had a busier than usual 2020, for obvious reasons. The COVID-19 pandemic forced the regulator to stop in its tracks: inspections ceased, staff scrambled to work remotely, enforcement actions and registration decisions slowed dramatically. Driven by the changes imposed by COVID-19, CQC unveiled a set of emerging themes to direct its [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":877,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The 4 Themes for CQCs 2021 Strategy \u2013 What do They Mean for You as a Provider?<\/title>\n<meta name=\"description\" content=\"CQC\u2019s executive directors had a busier than usual 2020, for obvious reasons. 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